Delivery timeframes

Orders are processed within 1–2 business days. Once dispatched, delivery within Pakistan typically takes 2–5 business days depending on your city.

Metro cities (Lahore, Karachi, Islamabad) are usually delivered within 2–3 business days.

Shipping charges

We offer free delivery on all orders over Rs.5,000. For orders below this amount, a flat delivery fee of Rs.250 applies.

Order tracking

As soon as your order ships, you’ll receive a confirmation with a tracking reference. You can also check status any time on our Track Your Order page.

Packaging

Every candle is wrapped to protect against transit damage, and each order arrives in Nelovraa’s signature recyclable packaging.